Our refurbished products have been decommissioned from working environments. Refurbished products are always tested for functionality and defects before they are sold. The main difference between "refurbished" and "used" products is that
refurbished products have been tested and verified to function
properly, and are thus free of defects, while "used" products may or may
not be defective. Refurbished products may also be unused customer returns
that are essentially "new" items.